Contact information

Contact Us

We would love to hear from you! At Signform Studio, providing exceptional customer service and innovative products for your home and pets is our top priority. Whether you have a question about an order, need help choosing the right product, or simply want to share feedback, our dedicated Support Team is here to assist you.

📌 Before You Email Us

To get your answer as quickly as possible, please consider the following:

● Track Your Order: If you are looking for an update on your shipment, please use our signform.studio page. Remember, tracking numbers may take 3-5 business days to update in the carrier's system after your order has been dispatched from our global fulfillment network.

● Store Policies: For questions regarding shipping times, returns, or cancellations, please review our comprehensive Shipping Policy and Return & Refund Policy located at the footer of our website.

✉️ How to Reach Us

For all inquiries, the fastest and most efficient way to reach our team is via email.

● Customer Support Email: support@signform.studio

● Phone (SMS/Voicemail Only): +17194515128

(Please note: To keep our costs low and pass the savings on to you, we do not operate a live call center. Please leave a detailed voicemail or send a text message, and our team will respond via email).

● Corporate Address: 1942 Broadway St., STE 314C
Boulder CO 80302 US. (Note: This is our corporate mailing address, NOT a return facility. Please email us for the designated return address).

Order Issues: Please include your Order Number (e.g., #SignForm.Studio1234) and the Name used at checkout in the subject line or body of your email. This allows us to pull up your account immediately and resolve your issue faster.

🕒 Business Hours & Response Time

Our Support Team operates during the following business hours:

● Monday - Friday: 9:00 AM - 5:00 PM (EST)

● Saturday, Sunday & US Public Holidays: Closed

Please allow 1 to 2 business days for a representative to review your inquiry and get back to you. Messages received over the weekend will be addressed promptly on the following business day in the order they were received.

🏢 Mailing & Return Address

Please do not send unauthorized returns to the sender address on your package, as it is an international dispatch facility and your package will be lost.